Customized Safety Solution for Property Management Company

Property management and real estate professionals face unique safety and self-defense concerns.

When a premier property management company with hundreds of employees based in 16 different states needed customized safety training and policy consulting, they went looking for a high-quality, effective and professional solution for real-estate professionals.

They found us.

THE CHALLENGE

After a few staff members experienced some threatening and dangerous situations, this forward-thinking company quickly realized they needed to provide training for their staff that encompassed everything from verbal de-escalation skills to physical self-defense. They also needed help preparing company-wide safety policies and procedures that could be implemented regionally.

CUSTOM TRAINING SOLUTION

An intensive discovery process led to a customized solution that would best serve their goals and their clear priority on safety. 

We designed a day-long workshop that included an interactive presentation, physical self-defense training and a leadership session to address issues specific to that role.

Finally, we worked with our colleague Eric Rosoff, founder of Campus Safety Group, and key stakeholders to develop a set of guidelines and policies to further enhance the safety and well-being of the company as a whole.

PARTICIPANT BENEFITS

We convened at their headquarters in Boston to work with 42 supervisors and managers — HR professionals, property managers, leasing specialists and maintenance supervisors — who came from nine different states for the event.

The group left that day with a set of tools that will serve them professionally and personally, including:

  • Safety strategies and knowledge

  • Boundary-setting skills

  • Verbal de-escalation methods

  • Physical self-defense skills

  • Ideas for planning, communicating and reporting

THE RESULT

Participants left with more confidence and practical, actionable tools to respond effectively to a range of situations. The company received recommended policies and procedures to implement and to continue the conversation around safety regionally.

We are so glad they found us.

Sound like something that might be right for your organization? Contact us and let’s talk about it!